Poore’s Propane and Oil reviews

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The best way to understand Poore’s commitment to quality is to hear from our customers. Here are some samples of the feedback we have received. If you’d like to tell us about your experience as a Poore’s Propane and Oil customer, we’d love to hear from you!

“I want to put in a good word for the technician who came to our house on New Year’s Day. He had to work on a holiday but he got to our house quickly after we called. He got our heat working again soon, and we got no bill because of our service plan. We have been customers for five years, and we really like your company.”
—Eric, Lincoln, DE

“Thank you for helping us out the other day when our furnace went out. I was very impressed with your response! We didn’t have to wait long for your repairman, and he figured out the problem right away. We appreciate your excellent service!”
—Jim, Lewes, DE

“Please commend the technician who came to our home late one night when our furnace stopped working. He got here quickly and he worked hard for more than an hour until the heat was back on.”
—Gary, Rehoboth Beach, DE

“Thank you for a great job replacing our new boiler. The crew did a beautiful job. I’m almost looking forward to winter to see how much we save with the new model.”
—Charles, Lewes, DE

“We recently had a new heating system put in by your company and we want to send a note of appreciation. You should be proud of your technicians. They work hard. They are polite and neat, and their work is top quality. It’s nice to see a work ethic and people who know what they’re doing.”
—Ron, Milford, DE

“I want to let you know what an excellent job your team did replacing our boiler. They took away our old one and replaced it with a new one. The piping is like artwork. Very professional!”
—Lawrence, Wyoming, DE

“We discovered one night that our heat had gone out. We called your office right away and got a call right back from a serviceman. He was there in 10 minutes and he fixed the heat in about 30 minutes. We have been customers for 13 years and we have always liked the company, but this was the first time we ever needed emergency service. The experience had a very happy ending. Your technician was very friendly and competent. He is a credit to your company. It’s great knowing that you’re there when we need you.”
—Betty, Wyoming, DE

“We recently had our water heater replaced because our old one sprung a leak. I called at about 8 a.m., and the job was finished by 3 p.m. The process couldn’t have been easier. The salesman spoke with me on the phone and helped me pick a new model. He asked a lot of questions and wound up recommending a smaller tank than what we had because we the old one was actually more than we needed. That saved us some money, which was a nice surprise. Thank you for being so truly helpful!”
—William, Rehoboth, DE

“Your company recently installed a gas fireplace in our family room, and I want to thank your men for being so neat and professional. They were very careful to place cloths in the work area that kept the carpet from getting smudged. They clearly knew what they were doing every step of the way, and it shows. The fireplace looks like it came with the house! Keep up the good work!”
—Ray, Milford, DE

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